Duncan Basheer Hannon is bound by the National Privacy Principles
(NPPs) under the Privacy Act 1988.
We take these obligations seriously and have adopted internal policies
and procedures to ensure that all personal information is dealt
with in accordance with the Privacy Act.
Duncan Basheer Hannon collects personal information to conduct business,
provide and market services and to meet legal obligations.
In most cases, if personal information is not provided, we may
not be able to supply the relevant product or services.
The type of information we may collect and hold includes personal
information about clients, business associates, potential clients
and their employees, ie suppliers and their employees, prospective
employees and other people who come into contact with the firm.
The nature of the information we may collect in order to provide
professional services to you include, but is not limited to:
• Names
• Addresses
• Contact details
• Employment details
• Tax details
• Medical history
• Hospital records
• Financial information, which includes bank account details,
BAS statement details and information required for debtor management
• Property ownership details
• Family details, eg next of kin
• Criminal record/prior convictions
• Ethnic origin
• Religion
• Trade union details
• Sexual preference
• Government agency identifiers.
Duncan Basheer Hannon will generally collect personal information
by way of forms filled out by people, face to face meetings, interviews,
business cards, telephone conversations and from third parties.
We may also collect personal information through our website www.dbh.com.au
and through applications and emails.
Personal information may be obtained by other people such as a
third party through a report provided by a medical professional
or a statement from another person.
Duncan Basheer Hannon may use and disclose your personal information
for the primary purpose for which it is collected, for reasonably
expected secondary purposes, which are related to the primary purpose
and in other circumstances authorised by the Privacy Act.
In general, we use and disclose your personal information for the
following purposes:
• Conducting our business.
• Providing and marketing our services.
• Communicating with you.
• Complying with our legal obligations.
• Helping to manage and enhance our services.
We will not disclose your personal information to anyone unless
it is with your consent and those people will be bound by the same
privacy standards.
We may disclose your personal information to:
• Other members of the Duncan Basheer Hannon group.
• Other companies or individuals who assist us in providing
services or who perform functions on our behalf, such as specialist
consultants and counsel.
• Courts, tribunals and regulatory authorities.
• Anyone else to whom you authorise us to disclose it.
Duncan Basheer Hannon endeavours to ensure that the personal information
it holds is accurate, complete and up-to-date. We encourage you
to contact us in order to update any personal information we hold
about you.
The National Privacy Principles require Duncan Basheer Hannon to
take reasonable steps to protect the security of personal information.
Our personnel are required to respect the confidentiality of personal
information and the privacy of individuals.
We take reasonable steps to ensure the security of the information
and only authorised persons are given access. We also take reasonable
steps to protect personal information from misuse and loss and from
unauthorised access, modification or disclosure.
When a matter is completed, we close the file and archive it. Information
in these archived files is kept for a period of up to 15 years or
as required by legislation.
Where we no longer require your personal information for a permitted
purpose under the NPPs we take reasonable steps to destroy it.
We do not use personal identifiers that have been assigned
to you by another agency, eg your tax file number, as a means of
identifying you as an individual. If you provide such information
to us for a particular purpose, it will not be used for any other
purpose but for that for which it was provided.
Where it is lawful and practicable, you have the option of not identifying
yourself when entering transactions with us.
We may transfer personal information about you to someone who is
in a foreign country only if:
• The recipient of the information is subject to laws that
effectively uphold principles for fair handling of the information
that are substantially similar to the National Privacy Principles.
• You consent to the transfer.
• The transfer is necessary in order to perform our services.
Some personal information that we collect is sensitive, and might
include information relating to a person’s racial or ethnic
origin, political opinions, religion, trade union or other professional
or trade association membership, sexual preferences and criminal
record, and health information.
Sensitive information will be used and disclosed only for the purpose
for which it was provided or a directly related secondary purpose,
unless you agree otherwise or where certain other limited circumstances
apply such as where it is required by law.
Subject to the exceptions set out in the Privacy Act, you may gain
access to your personal information from our Privacy Officer.
We will require you to verify your identity and to specify what
information you require. A fee may be charged for providing access.
If you would like a copy of Duncan Basheer Hannon’s Privacy
Policy or access to your personal information please contact our
Privacy Officer at:
Duncan Basheer Hannon
66 Wright Street
Adelaide SA 5000
Telephone: (08) 8231 3668
Email: privacy@dbh.com.au
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